Delivery improvement project for software development within the Change & IT department of a major Dutch organization in Banking and Insurance.
Drastic improvement of the predictability of projects and the reliability of project delivery on the targeted due date.
Facilitate and manage the improvement initiative in departments with > 50 employees annually executing 50-100 projects in close cooperation with external ICT suppliers and internal departments.
A combination of techniques and tools from Theory of Constraints, Lean and Agile.
Increase in due date performance from <50% to >80%. Improved transparency of the work status across project portfolio, which enabled improved decision making and project management.