IT Performance Improvement of a major player in Maritime Sector, Norway.

• Objective
  Reach 20% improvement in the performance of the IT department in 8 weeks.
• Team
  Support management and guide a team of 12 software engineers.
• How
  Combination of techniques and tools of Theory of Constraints (effectiveness), Lean (efficiency) and Six Sigma (quality).
• Results
  About 50% improvement in the performance of the IT department, reduced stress, higher quality of software.

CASES